Frequently Asked Questions

1. How long does delivery take?

Orders are typically processed within 1–2 business days.

  • Canada & USA: 5–9 business days.
  • International Orders: 10–15 business days.
    (Delivery times may vary depending on your location.)

2. Do you offer free shipping?

Yes! We offer free shipping on all orders

3. What is your return policy?

We accept returns for defective or damaged items within 14 days of delivery.

  • Items must be unused, in original packaging, and in the same condition as received.
  • Customer remorse (wrong size, change of mind, etc.) is not covered by free returns.

For full details, see our Refund & Returns Policy.

4. How can I track my order?

Once your order is shipped, you’ll receive a tracking number by email. You can use this number to track your package online until it arrives at your doorstep.

5. Do you ship internationally?

Yes! We ship worldwide 🌎. Shipping costs and delivery times vary depending on the destination.

6. What payment methods do you accept?

We accept:

  • Credit & Debit Cards (Visa, MasterCard, AMEX)
  • PayPal
  • Shop Pay
  • Google Pay & Apple Pay

7. What items are non-returnable?

  • Gift cards
  • Perishable goods
  • Personal care products
  • Digital/downloadable items

8. How can I contact customer support?

You can reach us anytime:
📧 Email: support@levantfashion.com
📞 Phone: 1 (647) 532-0004
🏢 Address: 620 Julia Ave, Burlington, ON L7L 6X4, Canada